Software Support

SUPPORT FOCUSED VALUES

With 20 years’ experience creating applications for and supporting BricsCAD^®, no-one knows our products like we do; after all we’ve created most of them ourselves.

You’ll find that at KTF Software, we’re more than happy to share our knowledge and experience with you, even when it doesn’t lead to a sale. We want to make sure the solution is right for you by giving you high quality, impartial advice without obligation. No support query is too trivial, and we don’t want you to feel unsupported and frustrated. Just contact us, you don’t need to worry, we’ve got you.

Telephone support

If you need technical support you can either phone KTF Software on 01978 225497 or send an email outlining the query to: support@ktfsoftware.com

TeamViewer

The most efficient way for us to assist you is by using TeamViewer software. This allows us to connect to your computer and see your screen where you can show the issue directly. This software is free to use for our customers (we have a commercial licence for it) all you need to do is download it and run it once, no installation necessary.

Useful resources

BricsCAD Migration Guide (PDF)

BricsCAD Licensing Options Network Installation Guide (PDF)

Parametric Blocks Explained (PDF)

BricsCAD V23 Brochure (PDF).

CONTACT US

If you’d like to see any of our software in action, you can request a personalised demo or try it for yourself with a 30-day trial.

Our experts are on hand to answer any of your queries so feel free to get in touch, we’re here for you.