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Case Study: Bridging Continents to Deliver Top-Notch BricsCAD Training for Bendix Commercial Vehicle Systems

BACKGROUND

Bendix Commercial Vehicle Systems, headquartered in Avon, Ohio, is renowned for its innovative solutions in commercial vehicle safety and efficiency. The company, a part of the Knorr-Bremse Group, has a strong focus on continuous improvement and cutting-edge technology. Kyle Price, the Training Supervisor at Bendix’s Bowling Green, Kentucky facility, reached out to us seeking BricsCAD training for three members of their continuous improvement team. The company needed a foundational course to help their team become proficient in using BricsCAD for their plant layout applications.

THE CHALLENGE

Bendix’s continuous improvement team, responsible for optimizing plant layouts and processes, identified a critical need to enhance their BricsCAD skills. However, they faced several challenges:

Lack of Local Training: Despite extensive searches, Bendix could not find any instructor-led BricsCAD training programs locally. Most available options were self-directed, which did not meet their requirements for interactive, hands-on learning.

Geographical Barriers: KTF Software, based in the UK, had to navigate the logistical challenges of delivering training across the Atlantic.

Time Zone Differences: Coordinating training sessions that fit within the working hours of both the UK and the Central Time Zone in the USA was a significant hurdle.

Ensuring Comprehensive Learning: The team needed a course that not only covered the basics but also provided practical, real-world applications relevant to their daily tasks.

THE SOLUTION

Understanding Bendix’s needs and the obstacles they faced, KTF Software were able to offer a training solution to meet their needs:

Customized Training Program: We modified our  “Getting Started with BricsCAD” course specifically for Bendix’s team, focusing on the essential tools and functionalities they needed. The curriculum included practical examples and exercises directly related to their plant layout tasks.

Flexible Scheduling: To accommodate the time difference, we scheduled the training sessions at times convenient for both parties. This flexibility ensured that participants could engage fully without disrupting their regular work schedules.

Interactive Online Training: Our experienced trainer, Jonathan, conducted live, interactive sessions using advanced online tools. This approach allowed for real-time questions, feedback, and hands-on practice, closely simulating an in-person training environment.

Ongoing Support: Beyond the initial training, we offered follow-up sessions and continued support to address any questions or challenges that arose as Bendix’s team applied their new skills.

THE JOURNEY

The training journey began with an in-depth needs assessment to ensure our program aligned perfectly with Bendix’s goals. Jonathan then conducted a series of live training sessions, guiding the team through the basics of BricsCAD and gradually progressing to more complex applications.

Despite the geographical and temporal challenges, the training sessions were highly interactive. Jonathan’s engaging teaching style, combined with practical examples, kept the team motivated and involved. He even went beyond the standard curriculum, helping the team design a racking system integral to their plant layout application.

THE OUTCOME

The training was a resounding success. Here’s what Bendix had to say:

Enhanced Confidence and Skills: The participants felt significantly more confident in their ability to use BricsCAD effectively.

Practical Application: The hands-on practice and real-world examples, such as the racking system design, were immensely beneficial.

Positive Experience: The team appreciated Jonathan’s sense of humor and interactive teaching style, which made the learning process enjoyable.

CLIENT FEEDBACK

Training Supervisor Kyle Price told us “The training was very helpful, and our team feels much more confident in their ability to create and utilize BricsCAD. The pace was good, examples and practice were great, and Jonathan even helped us design a racking system, which will be very useful for our plant layout application. His sense of humour added to the positive experience. We appreciate KTF Software’s flexibility and support, and we’ll definitely recommend your company to anyone looking for BricsCAD training.”

CONCLUSION

This case study demonstrates KTF Software’s ability to deliver high-quality BricsCAD training globally, overcoming logistical and geographical challenges. By tailoring our training to meet client needs and providing exceptional support, we ensure that our clients, regardless of location, receive the best possible education on BricsCAD software.

For more information on our training services and how we can support your team’s BricsCAD needs, please see visit our training page or contact us directly.

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    I just wanted to give my thanks for the amount of support you’ve given us, this was truly amazing customer support

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