Privacy Policy

Last updated: February 2026

1. Introduction

This Privacy Notice explains how KTF CAD Software Limited, trading as KTF Software, collects, uses, stores, and protects personal data, and outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We take privacy seriously and are committed to handling personal data transparently, fairly, and securely.

This notice applies to:

• Visitors to our website: www.ktfsoftware.com
• Customers and prospective customers
• Subscribers to our communications

Please read this notice carefully to understand how your personal data is handled.

2. Information About Us

Company name: KTF CAD Software Limited
Company number: 11976737
Registered office: Nelson House, 2 Hamilton Terrace, Leamington Spa, Warwickshire, CV32 4LY, United Kingdom

VAT number: 323416237

Data Controller: KTF CAD Software Limited

Data Protection Officer: Otso Paatelma

Contact details:
Email: info@ktfsoftware.com
Telephone: +44 1978 225497
Postal address: 17 High Street, Henley-in-Arden, Warwickshire, B95 5AA, United Kingdom

3. What Personal Data Is

Personal data means any information that can identify you directly or indirectly. This includes obvious information such as your name and email address, and less obvious information such as online identifiers or business contact details.

4. Personal Data We Collect

Depending on how you interact with us, we may collect:

Company information

• Business name
• Business address
• Office phone number
• Website
• Industry
• Social media links

Personal information

• First and last name
• Job title
• Work telephone number
• Mobile number
• Email address

We do not collect special category data.

5. How We Collect Personal Data

We collect personal data when you:

• Contact us by email, phone, or through our website
• Request information, trials, or quotes
• Become a customer
• Subscribe to our mailing list
• Attend events, webinars, or training

6. Lawful Basis for Processing

We process personal data only where we have a lawful basis, including:

• Contract – to provide products or services you have requested
• Legitimate interests – to operate and grow our business responsibly
• Consent – where you have opted in to receive marketing communications
• Legal obligation – where required by law

7. How We Use Your Personal Data

We use personal data to:

• Provide and manage our products and services
• Communicate with you
• Respond to enquiries and support requests
• Send marketing communications where permitted
• Improve our services and communications

You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.

8. Automated Processing and Profiling

We use limited automated processing for marketing purposes, including:

• Monitoring email engagement to tailor content and frequency
• Using location information to provide relevant content

These activities do not produce legal or similarly significant effects on individuals.

You may request human review of any automated processing by contacting us.

9. How Long We Keep Your Personal Data

We retain personal data only for as long as necessary.

• Prospective customers: until you disengage for 6 months or opt out
• Customers: for the duration of the business relationship
• Former customers: until you disengage for 6 months or opt out

Legal and financial records are retained in line with statutory requirements.

10. Where Your Data Is Stored and Transferred

Personal data is primarily stored in the United Kingdom.

Some data may be processed outside the UK or EEA where we use trusted third-party providers such as:

• HubSpot
• Google
• Xero

Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR.

11. Sharing Your Personal Data

• Payment providers such as Stripe or PayPal
• Technology and service providers essential to delivering our services
• Legal or regulatory authorities where required

We never sell personal data.

12. Your Rights

You have the right to:

• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict processing
• Object to processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office

13. Accessing or Erasing Your Data

To exercise your rights, including making a subject access request or requesting erasure, contact us using the details below.

We respond to requests within one month. Complex requests may take up to three months, in line with the law.

14. Cookies

Our website uses cookies and similar technologies to understand how the site is used and to improve performance.

Cookie data does not personally identify you.

Where required, we use a cookie consent mechanism that allows you to control your preferences.

You can also manage cookies through your browser settings.

15. Data Breaches

In the unlikely event of a personal data breach:

• We will assess the risk promptly
• Report notifiable breaches to the Information Commissioner’s Office within 72 hours
• Inform affected individuals where required

16. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated revision date.