Support

With over 20 years of experience developing CAD applications and supporting BricsCAD®, no one knows our software better than we do. Our support is designed to be personal, fast, and effective, helping you stay productive and confident in your projects.

Support Focused Values

At KTF Software, we believe that great support is about more than solving problems—it’s about guidance and reassurance. We’ll always give you honest, impartial advice, even if it means telling you something isn’t right for you. No query is too small, and no customer should feel unsupported or frustrated. If you need us, we’re here.

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Get the Support You Need

Request Support

Contact us directly to raise a support ticket or speak to a member of our team. We’ll make sure you get the right help quickly.

TeamViewer

For faster problem solving, we can connect to your computer using secure TeamViewer sessions to resolve issues on the spot.

Useful resources

Download guides, manuals, and helpful documents to support your work. Available anytime.

Useful resources

BricsCAD® Migration Guide (PDF)

BricsCAD® Licensing Options Network Installation Guide (PDF)

BricsCAD® Pro Quick Start Guide (PDF)

Parametric Blocks Explained (PDF)

BricsCAD® Brochure (PDF)

Switching to BricsCAD®?
We’ve Got You Covered

Guided steps, resources, and expert support to make the switch easy.

Migrating from AutoCAD® to BricsCAD® doesn’t have to be complicated – and with the right support, it won’t be. Whether you’re just starting out or already mid-process, our Migration to BricsCAD® Made Simple guide walks you through each step, from installation and setup to customization and testing.

Explore hands-on video tutorials, a detailed PDF guide, and tailored training to ensure you and your team stay productive throughout the transition. And if you run into questions along the way, our support team is here to help – every step of the way.

A-to-B

See Our Techniques, Tips, and Resources

Whether you’re a beginner or an experienced CAD professional, our guides and videos help you get the most from your software. Explore expert tips, tutorials, and best practices to improve workflows and efficiency.

BricsCAD®

Bricsys® 24/7

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BricsCAD® Pro V24.2 - Performance Improvements (HQ)
Customizing Rollover Tips in BricsCAD (BQ)
BricsCAD Pro V23.2 Civil New Features (BQ)
MEP engineering ¦ BricsCAD for Engineering (HQ)
New workflows and user experience for TIN Surfaces and Points in BricsCAD® V24.2 (HQ)
BLOCKCONVERT and new parametric operations in BricsCAD® V24 (HQ)
Quickest path to 3D from 2D (HQ)
10 BricsCAD Settings You Didn’t Know About (BQ)
PARAMETRICBLOCKIFY for 2D Geometry ¦ BricsCAD V23 New Features (HQ)

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